Intensive and routine use of paper documents such as statements, billings and so on are usually the biggest headache in today financial/banking institutions. The cost of creating, delivering and maintaining this kind of documents is always high, and such business processes are inefficient, redundant and error prone.
Flexibility and efficient access to information is always critical to branch office staff to provide a range of personalized documents, such as loan quotations and application forms to customers during or immediately after meetings. While putting documents on the web is an industry trend to fulfill this requirement, there are some obstacles for the financial institutions when implementing such a solution.
In most cases, data and applications are stored on legacy mainframe computers to ensure security and reliability. However, legacy systems and proprietary formats mean the new web appliations are unable to access data stored in the legacy systems.
Our Solution - e-Statement/e-Document Solution
The benefits to financial/banking institutions of delivering e-statements and e-documents, such as e-advices, acknowledgements, policies and other important documents, include cost savings, improved customer service, faster transactions, and additional revenue opportunities generated as part of a multi-channel communications strategy.
The "traditional way" of generating e-statements/e-documents is to connect to the RAW data sources directly.
The printed statement typically contains a wide range of financial and other data that is extracted from a number of disparate data sources, and incorporates business logic (i.e. how the document is presented and maintained) that can be difficult, even impossible, to duplicate.
Our solution provides an easy and rapid method of transforming printed statements/documents into e-statements/e-documents in formats such as XML, HTML and PDF.
